Return Policy

RETURN POLICY

We use standard measurements and sizes to help you to pick the perfect pair of mojaris to fit your size. But there is still some confusion and want to swap your mojaris with another size then please notify us on info@mojaroflake.com within 48 hours of the product being delivered to you. The juttis can be exchanged for another size of the same style only. In case the size you of your selected design is unavailable, then you could then exchange it for another style of the same value.

To be eligible for such exchange, your item must be unused and in the same condition that you received it. It must also be in the original condition they were received in along with any bills and labels. You have to return it to our store address within one week in its original box packing and the invoice. Please mention your desired exchange piece along with the size on the invoice as well.
To complete your return, we require a this invoice as proof of purchase. Currently we do not entertain refund & cancellation requests.
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a return or exchange.

Sale items
Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged or refunded.

Shipping
To return your product, you should mail your product to: – 338, Gurunanak Pura, Raja Park, Jaipur, RJ-302004, India.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. In the case you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over Rs. 5000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.