Frequently Asked Questions (FAQs)
Have questions to ask? We have the answers ready.
You may search our site in several different ways:
- Type a descriptive keyword or item number in the “Search” box found at the top of the website
- Navigate the website to find the particular item
Checking your order status is very easy. You need to log in to the My Account section and click the Orders tab. The order, and item, status will be available there. You can also track your order here.
Request you to place a fresh order for the item you choose to purchase.
At present we do not take orders over phone. Would request you to place the order through our website.
Once your order is successfully placed you will receive a confirmation email from us. You can also login to the My Account section and check the status of your order.
Yes, you can easily navigate the site and shop using your mobile phone or tablet PC.
No, there are no minimum or maximum purchase conditions for shopping on Fashionara.com
Having said that we do not allow purchase of our products for resale purposes. We reserve the right to limit or prohibit orders that appear to be placed for resale. In the event we make a change to or cancel an order, we will attempt to notify you by e-mail and/or billing address/phone number provided at the time the order was placed.
You may follow the following steps to place an order:
1) Select the desirable item (as fabric or as customizable)
2) Add the item to Shopping bag
3) Click Proceed to checkout option
4) Login with your account details or proceed as guest
5) Enter the shipping address and select a payment mode to proceed with the payment.
6) Click Place order and complete the payment.
7) On successful order placement the Order ID will be generated.
Sorry! Once with an order already placed, you will not be able to make any further changes to your Shipping Address for that particular Order.
Yes. Changing your Billing Address is easy and simple.
Just go to My Account>Billing & Shipping Address, change your details/information and click on Save.
Your Billing Address is now updated!